About order

The handling product

About non-publication product

You input brand name or model number you like, and look for in spite of "search".

When products are not displayed even if we search, please refer by telephone or email.
We place product which is available for the handling.

Reservation product/reservation privilege

  • We send on sale date only when we get confirmation of the receipt of money within five days before sale date on that day.
  • In the case of delivery, we may not send to "Hokkaido, Chugoku, Shikoku, Kyushu, Okinawa" on sale date.
  • Product without mention in particular does not include reservation privileges. Reservation privilege may be sent by separate mail with products.

About the number of product put in the cart

When move products to cart, Item quantity can pay together: The maximum number is displayed.
There is product limiting the number of product put in the cart by relations of the number of the stock.

When it does not reach the number you like, please consult to the following BicCamera net shop support center.

In our call center, we are carrying out measures such as staggered office hours, expansion of seat interval by limit of employee going to work now.
We take very many orders, and phone line is crowded. Therefore call becomes hard to be connected very much. In addition, inquiry by email needs time before answer, too. As question with many inquiries lists here, we would appreciate your referring.

BicCamera net shop support center
0570-06-7000
(business hours: open throughout the year 10:00-19:00)

  • In the case of the use, please use the following number by international calls from IP telephone (partly), foreign countries.
    TEL: 050-3786-7667
※Inquiry by email is this

Shopping of minor

BicCamera. In com, even customer of minor can enjoy shopping.
Please use after having obtained pro-incarnation's consent in the case of customer of minor by all means.

Payment method that minor can use

  • Bank transfer
  • Postal transfer
  • The convenience store settlement
  • The Internet bank
  • ATM payment
  • Cash on delivery delivery

About the purchase of academic software

What is academic software?
It is software product offered with special price for student 様, the staff of a school 様. For each maker, documents which are necessary in the case of the purchase are different. Please confirm products or required document targeted for order for each maker before order by all means.

Target educational institution

Kindergarten/elementary school/junior high school/high school/secondary education schoolInstitute for education center/education that local government set up for the purpose of the training of/technical school/special vocational school/vocational school University (/junior college Graduate School)/higher vocational school/blind school/deaf school/school for disabled children/teacher
Secondary education school refers to medium- and high-levels consistency school.

It applies only to organization in Japan

Target individual

Child, student, student of the educational institution mentioned above and teacher
Teacher refers to regular/part-time teacher, school nurse, nursing assistant instructor president, teacher, assistant instructor.

It applies only to organization in Japan

Documents which are necessary in the case of order

In the case of the purchase, the presentation of the following identification card with mention of expiration date is necessary.

  • (1) Customer of student
    Identification which student identification card, student handbook, school including name card issue
    ※Even thing which can identify age including health insurance card in the case of primary schoolchild, junior high student is possible.
  • (2) Customer of the staff of a school
    Being on the register roll proof papers which we stamped with identification of staff of a school proof (identification of staff, ID card, mutual aid health insurance card), school mark
    ※We do not do name card, business card, teacher certificate with identification of identification.

After checking "order number" of customer, you fax copy of certificate at the following or, after the order completion, please mail.

Order procedure

  1. BicCamera. Please order product you like in com. Target product is this
    When shipping address name (or name of application documents) is different from orderer, for unjust prevention, we may take confirmation.
  2. Please confirm order number displayed after the order completion. Or FAX Machine, please mail copies of identification such as student identification cards to the following address. Please fill in order number by all means on this occasion in the margin.
    FAX Machine
    03-5985-7077
    ※Please specify with "BicCamera net shop support center academic person in charge" ※Please confirm number not to make any mistake.
    Mail
    〒171-0033 3-23-23, Takada, Toshima-ku, Tokyo BicCamera net shop support center academic person in charge

About "parts, parts product"

We cannot place "parts, parts product" in our site. But we take order when request for purchase can arrange to win.
Please refer than this. About "the handling, non-publication product of products"

[Notice at the time of order]

  • BicCamera. Person without com sign-in is BicCamera. We cannot take parts order in com.
  • The "bank transfer" "postal transfer" "settlement by your point" is available for the settlement method. It becomes product arrangement after paying bank transfer, postal transfer in the case of designation.
  • We charge Cost of delivery 550 yen (tax-included) separately.
  • We cannot accept cancellation after order in the early days unless we are bad.
  • We cannot take other products and order that we gather up publishing (it becomes order only for parts).

About article direct from the field

Please read the characteristic upper part [instructions] of product of product details page by all means.

  • As for the fruits and vegetables, refrigeration product, freshness product, I would like confirmation of the contents as soon as products arrive.
  • When there are defects in product which we sent, please contact. Please prepare photograph of product at the time of arrival on this occasion.

In our call center, we are carrying out measures such as staggered office hours, expansion of seat interval by limit of employee going to work now.
We take very many orders, and phone line is crowded. Therefore call becomes hard to be connected very much. In addition, inquiry by email needs time before answer, too. As question with many inquiries lists here, we would appreciate your referring.

BicCamera net shop support center
0570-06-7000
(business hours: open throughout the year 10:00-19:00)

  • In the case of the use, please use the following number by international calls from IP telephone (partly), foreign countries.
    TEL: 050-3786-7667
※Inquiry by email is this

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